Refund policy
RETURNS POLICY
It should be noted that goods are returned at their own expense. Restocking charge will be
applicable for returned goods.
Refunds
The Flooring Supply Centre Limited T/A Facility Flooring operates one refund and return
policy. It is specified by law under the Consumer Rights Directive 2011/83 (“CRD”) which
you have a right to cancel and return products anytime within 14 calendar days after the
day on which you received the products. If you order goods you can cancel your order
within 14 calendar days from the date on which The Flooring Supply Centre Limited T/A
Facility Flooring begin to supply the goods to you. All good being returned must be in
a re-saleable condition. These items can only be refunded in accordance with your legal
rights.
If you cancel your item under EU the CRD (i.e. anytime within 14 calendar days after the
day on which you received the products, or within 14 calendar days from the date on
which the supply of goods begins), you will receive a refund within 14 calendar days of
us receiving your items to the specified returns address (Galtee View, Ballyneale,
Donohill, Co Tipperary). If you only return part of your order, we will not refund any applicable
delivery charge paid.
It should be noted that goods are returned at their own expense. Restocking charge will be
applicable for returned goods.
Refunds
The Flooring Supply Centre Limited T/A Facility Flooring operates one refund and return
policy. It is specified by law under the Consumer Rights Directive 2011/83 (“CRD”) which
you have a right to cancel and return products anytime within 14 calendar days after the
day on which you received the products. If you order goods you can cancel your order
within 14 calendar days from the date on which The Flooring Supply Centre Limited T/A
Facility Flooring begin to supply the goods to you. All good being returned must be in
a re-saleable condition. These items can only be refunded in accordance with your legal
rights.
If you cancel your item under EU the CRD (i.e. anytime within 14 calendar days after the
day on which you received the products, or within 14 calendar days from the date on
which the supply of goods begins), you will receive a refund within 14 calendar days of
us receiving your items to the specified returns address (Galtee View, Ballyneale,
Donohill, Co Tipperary). If you only return part of your order, we will not refund any applicable
delivery charge paid.